鈥淲e found that Learner motivation; and teacher-student, student-student and student-content 听interactions had a significant impact on student satisfaction in online learning鈥�, said Director of听International Center for Multidisciplinary Studies, Faculty of Humanities and Social Sciences, 91传媒.听A study to explore the determinants of student satisfaction in online learning during the COVID-19 pandemic Online Learning was conducted among 听1376 undergraduates enrolled in various courses in Humanities and Social sciences at three state universities in 91传媒. .听 This study was initiated by the听听of the Faculty of Humanities and Social Sciences, 91传媒 and results were published in 听,听a journal indexed in听听补苍诲听.

Among the three variables, learner motivation was found to exert the strongest effect on students鈥� satisfaction, implying the crucial role self-regulated learning鈥攃haracterized by motivation鈥攑lays in online learning environments. Authors write: 鈥淭his finding is not surprising given that in online learning, unlike in face-to-face learning, learners are left with the additional responsibility of their learning. As a result, self-regulated learning plays an important role in its success. While motivation holds the key in self-regulated learning, self-regulated learners, in contrast to others, tend to develop an independent learning style, display self-directed behavior and have an internal locus of control of their learning. Thus, online learners are generally assumed to be self-motivated, and this makes them naturally become more satisfied with their learning.鈥�

Furthermore, as expected, the study found that various challenges that students face in their online learning decrease their satisfaction. Nevertheless, the mere existence of challenges may not always hamper student motivation in online education as distance learners are naturally more self-resilient and motivated.

Finally, the study found that poor interaction (teacher-student; student-student; student-content) leads to decreased student satisfaction in online learning: 鈥淓ven though interaction is a determinant of student success and satisfaction in any mode of learning, it seems to have extra significance in online learning. This may be because rich student-student and lecturer-student interaction can alleviate the feeling of isolation that many students are supposed to experience in online learning spaces鈥�, said

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